Privacy Policy

Last updated: 30 July 2026.

Welcome to Redracer Casino. This site operates under a Curaรงao licence and is not regulated by the UK Gambling Commission.

The protection of your privacy and the security of your personal information are of fundamental importance to us. We invite you to read this document carefully before using our services or registering on our platform.

Data Controller

The Data Controller for personal data collected through the website is Redracer Casino. For any questions, clarifications, or requests regarding the processing of your personal data, you can contact our Data Protection Officer (DPO) at any time at the email address: [email protected].

Categories of Personal Data Collected

During your interaction with Redracer Casino and the use of our online gaming services, we collect various categories of personal data, including:

  • Registration and Identification Data: Full name, date of birth, gender, place of residence, postal address, and details of a valid identity document (passport or driving licence) necessary to verify legal age and personal identity, in compliance with Anti-Money Laundering (AML) and public safety obligations.
  • Contact Data: Email address (e.g. [email protected]), telephone number, and communication preferences.
  • Financial and Payment Data: Information related to payment methods used for deposits and withdrawals (e.g. debit cards, bank transfers, popular e-wallets in the United Kingdom such as PayPal, Skrill, Neteller, and Apple Pay), as well as details on gaming transactions carried out.
  • Gaming and Behavioural Data: History of bets, plays, wins and losses, gaming preferences, customer support interactions, and participation in promotions or loyalty programmes.
  • Technical and Navigation Data: IP address, login data, browser and device information used, operating systems, time zone, and log files collected through cookies and similar tracking technologies while browsing the site.

Purposes of Processing and Legal Bases

Your personal data is processed exclusively for lawful and specified purposes, based on the principles of fairness, lawfulness, and transparency provided by the GDPR and UK data protection laws. The main purposes include:

  • The legal basis relies on Article 6, paragraph 1, letter (c) of the GDPR (legal obligation).
  • Performance of the Gaming Contract: Allowing access to casino games, processing financial transactions, managing deposits and withdrawals, and providing customer support. The legal basis is Article 6, paragraph 1, letter (b) of the GDPR (performance of a contract).
  • Responsible Gambling Protection and Safety: Monitoring gaming behaviour to identify signs of problem gambling or gambling addiction, applying deposit limits, voluntary or mandatory self-exclusion through national self-exclusion schemes (such as GAMSTOP), and preventing fraud, abuse, or unauthorized access. Note that this scheme does not cover this site: registering with it does not block an account here. The legal basis relies on legal obligations and the legitimate interests of the controller (Article 6, paragraph 1, letters (c) and (f) of the GDPR).
  • Marketing and Commercial Communications (subject to consent): Sending promotional offers, bonuses, updates, and personalized newsletters. The legal basis is your explicit consent (Article 6, paragraph 1, letter (a) of the GDPR), which can be revoked at any time.

Processing Methods and Data Retention

Personal data is processed using both electronic and IT tools as well as paper formats, adopting technical and organizational security measures appropriate to prevent unauthorized access, disclosure, alteration, or accidental or unlawful destruction of data.

Your data will be stored for no longer than is strictly necessary to achieve the purposes for which it was collected:

  • Data relating to gaming accounts and financial transactions will be kept for the minimum mandatory period required by United Kingdom tax, anti-money laundering, and gambling legislation (generally up to 6 years from account closure or the last relevant transaction).
  • Data processed on the basis of consent (such as for marketing purposes) will be kept until the user revokes such consent.

Communication and Transfer of Data to Third Parties

Your personal data may be shared with third parties only in cases provided for by law or strictly necessary for the provision of services. These subjects include:

  • Credit institutions, payment system management companies, and financial circuits for processing deposits and withdrawals.
  • Technical service providers, hosting providers, gaming platforms, and customer support providers, appointed as Data Processors pursuant to Article 28 of the GDPR.

Personal data is generally processed within the United Kingdom and the European Economic Area (EEA). If it becomes necessary to transfer data to third countries outside the UK and EEA, such transfer will take place in full compliance with the appropriate safeguards provided by applicable data protection laws (such as adequacy regulations or standard contractual clauses).

Responsible Gambling and Protection of Vulnerables

We provide users with self-limitation tools (deposit limits, loss limits, and session time limits) and temporary or permanent self-exclusion procedures, including integration with GAMSTOP.

If you or someone you know needs support regarding gambling-related issues, we remind you that specialized assistance services and confidential helplines are available in the United Kingdom through organizations such as GamCare (National Gambling Helpline: 0808 8020 133 or via BeGambleAware at begambleaware.org).

Data Subject Rights

As data subjects, applicable data protection laws grant you specific rights regarding your personal data. You can exercise these rights at any time by contacting us at [email protected]. Your rights include:

  • Right of access: Obtain confirmation as to whether or not personal data concerning you is being processed, and access to the same.
  • Right to rectification: Request the correction of inaccurate data or the completion of incomplete data.
  • Right to restriction: Request the restriction of processing under certain circumstances.
  • Right to data portability: Receive personal data in a structured, commonly used, and machine-readable format, and transmit it to another controller.
  • Right to object: Object at any time to the processing of data based on legitimate interest or for direct marketing purposes.
  • Right to withdraw consent: Revoke consent given at any time, without prejudice to the lawfulness of processing based on consent before its revocation.

You also have the right to lodge a formal complaint with the competent supervisory authority for data protection in the United Kingdom (Information Commissioner's Office - ICO) if you believe that the processing violates applicable data protection provisions.

Changes to the Privacy Policy

Redracer Casino reserves the right to update or modify this Privacy Policy at any time, particularly following regulatory changes or the introduction of new services. Any substantial changes will be promptly communicated to users through the website or via email to the registered address. We invite you to check this page regularly to review the most recent version.